Privacy Notice
Last updated: August 17, 2026
This Privacy Notice explains how Puppy Pal's, LLC (“we,” “us,” or “our”), the data controller, collects, uses, and protects personal data when you use HomeBase (the “service”). By using HomeBase, you agree to the practices described in this Notice.
1. Who we are
The data controller for HomeBase is Puppy Pal's, LLC. If you have questions about this Notice or how we handle your data, please contact us through the HomeBase app.
2. Categories of personal data we collect
- Account data: email address, account credentials, authentication tokens, and user-generated profile information.
- Household data: inventory, chores, appliances, plants, utility entries, family member names, and any other information you voluntarily enter to organize your household.
- Device and usage data: device type, browser type, IP address, push-notification tokens, app usage logs, and diagnostic information.
- Communication data: support messages, feedback, and emails you send us.
3. How we use your personal data
- To provide the service: to create and manage your account, store your data, sync it across devices, and send reminders and notifications you opt into.
- To maintain security: to detect and prevent fraud, abuse, and unauthorized access.
- To improve the service: to understand how HomeBase is used, fix bugs, and develop new features.
- To communicate with you: to respond to support requests and send important service updates.
4. Legal basis for processing
We process personal data on the following legal bases: (a) to perform our contract with you (providing HomeBase), (b) for our legitimate interests (security, fraud prevention, service improvement), (c) with your consent (e.g., push notifications or analytics cookies), and (d) to comply with legal obligations.
5. Who we share data with
We do not sell personal data. We share data only with recipients who help us operate HomeBase:
- Service providers: hosting, database, analytics, support, and error-tracking providers who process data on our behalf.
- Professional advisers: lawyers, accountants, and insurers where necessary.
- Authorities: when required by law or to protect our rights and users.
6. Data retention
We keep your account and household data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within a reasonable time, except where we are required to retain it for legal, security, or accounting purposes. Backup copies may persist for a limited period after deletion.
7. Security
We use appropriate technical and organizational measures to protect your data, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, restrict, or export your personal data, or to object to certain processing. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us through the HomeBase app. We will respond within one month.
If you are in the UK or EEA, you also have the right to complain to your local data protection supervisory authority.
9. International transfers
Your data may be stored and processed in countries outside your own, including the United States. Where data is transferred from the UK or EEA, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect your data.
10. Cookies and similar technologies
HomeBase uses essential cookies to keep you signed in and maintain the security of the service. We may also use analytics cookies to understand how the service is used. You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled without affecting service functionality.
11. Children
HomeBase is not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, contact us and we will delete it.
12. Changes to this Notice
We may update this Privacy Notice from time to time. Changes will be posted here with an updated “Last updated” date. We encourage you to review this Notice periodically.
13. Contact us
For questions about this Privacy Notice or your personal data, please contact us through the HomeBase app. We will respond to privacy inquiries within one month.